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Support for clients
Support for clients
Frequently asked questions from clients
By Carlos
1 author
22 articles
Help with booking
Service payment issue
The professional claims to be available, but I'm unable to book
I want to book less than 24 hours in advance
I can't find the service I need
Help finding my ideal professional
Problem with a service
The professional hasn't accepted my request
The professional didn't show up
The professional cancelled the service at the last minute
The professional hasn't performed the service correctly
I want to change the service date
I want to edit the service address
Payments and refunds
Refund for unaccepted request
The professional has cancelled an already accepted service
I've cancelled a service
I’ve claimed a service
I have a recurring service and don’t understand how I’m being charged
Justified cancellation reasons for the client
What is the "minimum price"?
Another issue
Report an error in the app
You're not in my area
The service I need is not available
The chat has been blocked