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The professional claims to be available, but I'm unable to book

Carlos García Vázquez avatar
Written by Carlos García Vázquez
Updated over 3 months ago

If you're trying to send a proposal to a professional but the system won’t let you make a booking, it may be due to one of the following reasons:

  • You’re trying to book the service with less than 12 hours’ notice.

  • The professional’s schedule is full due to other services or travel time between appointments.

  • If it’s a recurring service, the professional may already have a conflicting slot in the upcoming weeks.

In these cases, we recommend messaging the professional via the chat and asking them to send you a proposal with the date and time you need. That way, you’ll still be able to confirm the booking, even if the system doesn’t allow you to do it directly.

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