The payment gateway is responsible for verifying the validity of the documents you upload to the app. This process is usually completed within 1 business day.
If you haven’t received a response after that time, you can re-upload your documentation the following day to have it reviewed again.
If the issue persists, check the SPAM or junk folder of the email address linked to your account.
If you still can’t find a response, please contact us at [email protected]