At Webel, we take your safety and wellbeing on the platform very seriously. Please know that you're not alone and that we're here to support you with any situation that feels uncomfortable or inappropriate.
If at any point you feel uneasy with a client, please contact us as soon as possible and let us know what happened. We will review the case thoroughly and confidentially, and we’ll do everything we can to support you.
To help us investigate effectively, please include the following information in your message:
The name of the client or their name on the platform
The date and time of the service
A brief description of the incident
You can email us at [email protected].
Additionally, please remember that you can block the client directly through the in-app chat to prevent any further contact.
Your safety is our top priority 💙