Skip to main content

I’ve received a lower amount than the one agreed in the booking

Carlos García Vázquez avatar
Written by Carlos García Vázquez
Updated over 2 months ago

If you’ve received a lower amount than expected, please note that this is due to the commissions applied by Webel.

Currently:

  • Webel applies a management fee based on the total price of the service.

  • For first-time services with a new client, an extra commission is applied depending on the level of your listing in the app.


💡 Where can you see your commissions?

  1. From your listing: You can check the commission that applies based on your current level (Bronze, Silver, Gold or Diamond).

  2. In the service ticket: Once the service is booked, you’ll see:

    • The commission applied

    • And just below, the VAT breakdown


We recommend checking this information in your app so you always know how much you'll receive for each service. And remember — the higher your level and the more you work with returning clients, the lower the commission applied.

Did this answer your question?