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No one is home at the client's address

Carlos García Vázquez avatar
Written by Carlos García Vázquez
Updated over 8 months ago

First, make sure you’re at the correct address (the one specified in the service details provided by your client).

If you're at the right location:

  1. Message the client to let them know you’ve arrived.

  2. Send them proof via chat that you are at the location (a screenshot from Google Maps, a photo of the building entrance, etc.).

  3. Wait at the location for 30 minutes.

  4. If, after 30 minutes, the client hasn’t replied, you can:

a. Send proof to [email protected] and leave the location, and you will receive 70% of the service fee.

b. Wait for the client to respond and complete the service to receive 100% of the service fee.

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